1、Shopping Process Register Account→ purchase goods → add to the shopping cart → continue shopping/confirm checkout → select payment method → select delivery method → confirm order message → checkout → receive delivery notice → wait for goods to arrive → pick up goods → confirm goods to be correct → complete order
Pick Up Method 1.Direct Shipping【Taiwan】 2.Direct Shipping【Taiwan outlying island( Penghu, Kinmen and Matsu)】 3.In-store pick up
Shopping Check out 1.Select the quantity on the item page. 2. Click "Add to Cart.” 3. Continue to purchase other items. 4. After selecting all the items, click the "My Shopping Cart" option to enter the checkout page.
Fill in the information and pay Fill in the correct and detailed member information and recipient information, and click "Confirm Send" after completion.
Order completed Your order will be established after the payment is completed. Then, you will receive the order establishment letter in your email immediately.
※ Attention! ! ! ! The validity period of the order is 3 days. If there is no preliminary notification and no remittance or transfer, the order will be not valid. If you need to purchase another product. Please place an order again.
Please remit the money after placing an order. Be sure to fill in your transfer information at the remittance notice page on the official website. In this way, we will receive the notice later, knowing which order has remittance. Then, check the account and change the order status at a unified time, and arrange the shipment smoothly. Thank you ~
Reminder: To accord with the distribution time of the Taiwan Logistics Center, the system is always working. Remember to confirm the order content before checkout. We will not be able to interrupt the process for you to purchase additional goods, change dimensions, dismantle, or merge orders and change payment methods, and avoid delaying the unified distribution! If you need to cancel the order, click the cancel online before the order status is unprocessed. Then, replace the order again. (However, if there is any difference in inventory and price at the time of re-ordering, the information displayed on the website at that time will prevail.)
Order inquiry When you complete the ordering process, you can use the "Order Inquiry" function in the upper right member area of the page to inquire about the current order status.
2、Payment Method At present, only the method of "Wed ATM/Virtual Account/Offline Remittance/Store Code/Store Pick-up Payment" is provided.
※ Using "ATM Transfer" as the payment method. You must complete the remittance procedure within three days from the date of placing the order. The order will be canceled when the payment procedure is not complete in a limited time.
After you complete the ordering procedure, the system will send an "Order Confirmation Notice" to your EMAIL mailbox. Please confirm that the order content is correct first.
After confirmation, please "pay" or "transfer" to the designated bank transfer account. We will arrange packing and shipment immediately after confirming the payment is successful.
※ Remittance steps Bank: Shin Kong Bank (Code:103) Branch: Shui nan branch Account Number : 0888100008880 Account Name: 猛固萊恩商行
1. Prepare card readers and financial cards 2. Plug the card reader into the USB of the computer and install the driver 3. Start using and transfer the order amount to the designated account 4. After confirming that the amount and items are correct, complete the payment procedures
After payment or inter-bank transfer is successful, the order will automatically establish immediately. Then, we will arrange packaging and shipment immediately. If you have any problems with payment, you need to call the following customer service line or EMAIL to the customer service mailbox.
※ Using "Virtual Account" as the payment method. You must complete the remittance procedure within three days from the date of placing the order. The order will be canceled when the payment procedure is not complete in a limited time.
1、After you complete the ordering procedure, the system will send an "Order Confirmation Notice" to your EMAIL mailbox. Please confirm that the order content is correct first. 2、After confirmation, please "pay" or "transfer" to the designated bank transfer account. 3、After confirming that the payment is successful, we will arrange packing and shipment immediately.
1. Select the bank you want to use for contributions 2. Assign the money to the account number 3. Remit the order money to this account 4. After confirming that the amount and items are correct, complete the payment procedures
※Offline remittance Using "ATM Transfer" as the payment method. You must complete the remittance procedure within three days from the date of placing the order. The order will be canceled when the payment procedure is not complete in a limited time.
1、After you complete the ordering procedure, the system will send an "Order Confirmation Notice" to your EMAIL mailbox. Please confirm that the order content is correct first. 2、After confirmation, please "pay" or "transfer" to the designated bank transfer account. 3、After confirming that the payment is successful, we will arrange packing and shipment immediately.
※Remittance steps Bank: Shin Kong Bank (Code:103) Branch: Shui nan branch Account Number: 0888100008880 Account Name: 猛固萊恩商行
1. Select the bank you want to use for contributions 2. Assign the money to the account number 3. Remit the order money to this account 4. After confirming that the amount and items are correct, complete the payment procedures
※Shop Code
Using "Shop Code" as the payment method. You must complete the remittance procedure within three days from the date of placing the order. The order will be canceled when the payment procedure is not complete in a limited time.
1、After you complete the ordering procedure, the system will send an "Order Confirmation Notice" to your EMAIL mailbox. Please confirm that the order content is correct first. 2、After confirmation, please "pay" or "transfer" to the designated bank transfer account. 3、After confirming that the payment is successful, we will arrange packing and shipment immediately.
1. The system will generate the bank account number for you 2. Go to the supermarket and choose to enter your code or barcode identification input 3. Print the payment slip after confirming that the amount and items are correct 4. Pay at the counter and complete the payment procedures
※Shop Cash on Delivery
Choose "Shop Cash on Delivery " as the payment method. Please complete the pick-up procedure within seven days from the arrival of the goods for orders.
1. The customer receives the arrival message of the goods and goes to the convenience store to collect them. 2. Pay and collect parcels at the counter. 3. Please complete the order after confirming that the amount and items are correct.
"General Member” Invoice Issuing After the order is established and paid, we will issue an invoice immediately. Pack the goods together and deliver them to the receiving address you specified.
3、Shipment 1. Offline home delivery 【Taiwan】 The total amount of goods ordered exceeds NT $20,000 (inclusive), free of freight. Customers are required to pay NT $150 for shipping under NT $20,000. 2. Offline home delivery 【Taiwan outlying Islands(Penghu, Kinmen and Matsu)】 The consumer must pay the freight of NT $350 for ordering goods. 3. In-store pickup. No payment. If you choose to pick up the goods from the convenience store, the consumer should pay the freight of NT $80.
Shipping instructions The online order and the payment are complete. We will deliver the goods to your address in the working days after the payment is complete. (excluding weekends and national holidays) To protect the integrity of the goods, we will properly pack the goods you ordered. Please open the box immediately and check to confirm the integrity of the goods after receiving the goods.
The delivery and arrival time is according to the delivery announcement by Uni-President Logistics Company. Your order status shows as dispatched. All packages can use the order number to SHYANG YIH LOGISTICS company website inquiry and distribution status.
In case of the following factors, the arrival time will arrange according to individual circumstances:
* The quantity of product orders is insufficient. The goods need to transfer separately. The customer service staff will notify you to confirm the delivery time. * If the information of the order or recipient is incomplete, the arrival time will be arranged after confirmation by the customer service staff. * If you use the membership rights, but you are unqualified. The customer service will confirm it before arranging the arrival time for you. * In case of typhoon, earthquake, and other irresistible factors, the goods will ship within the working days. The actual arrival time is according to the logistic company. * The arrival time during the Lunar New Year or continuous holidays is mainly based on the website announcement. * If there have any special conditions that are not listed, the customer service will contact and explain individually.
4、 After-sales service Return If you want to return goods, you need to contact the customer service staff at the official LINE or fill out the return and exchange in 3 days from the date of receipt of the goods (including national holidays), and the customer service staff will handle it for you as soon as possible. Please note that the contents of the returned goods must maintain the integrity of all goods, gifts, accessories, packaging, and accompanying documents. If there is a physical invoice, it must be returned together with the invoice. Otherwise, MONGOLIAN has the right to refuse your refund request. Please measure the size by yourself before placing an order. The helmet belongs to personal products. If the helmet is tried on, it is not allowed to change.
When returning goods, you need to use the original packing carton to pack the goods.The goods you request to return are missing or seriously damaged. MONGOLIAN has the right to refund money at a discount depending on the degree of damage.
To protect your right, the product you ordered is a blemish. Then, you have to request a refund or return to MONGOLIAN in three days.MONGOLIAN will give you a full refund or provide unconditional return after-sales service.
If you want to exchange goods, you need to contact the customer service staff at the official LINE or fill out the return and exchange in 3 days from the date of receipt of the goods (including national holidays), and the customer service staff will handle it for you as soon as possible.
When exchanging goods, you need to use the original packing carton to pack the goods. The goods you request to exchange are missing or seriously damaged. MONGOLIAN has the right to refund money at a discount depending on the degree of damage.
To protect your right, the product you ordered is a blemish. Then, you must request a refund or return to MONGOLIAN in three days. MONGOLIAN will give you a full refund or provide unconditional return after-sales service.
Please measure the size by yourself before placing an order. The helmet belongs to personal products. If the helmet is tried on, it is not allowed to change. When you place an order, you agree to all the contents of the shopping notice, and you shall not have any objection to the terms and conditions in the future.
Please purchase Mongolian goods from the cooperative distribution base or official website.
Please note that if you can not provide proof of purchase, we will not provide after-sales service.
